Privacy Policy

We collect the following personal data when you use our services or interact with our website: • Identification data: full name, date of birth, nationality, CURP and RFC. • Contact data: email address, phone number, and postal address. • Financial data: information about income, expenses, credit history, and contracted financial products (only when you request personalized financial advisory). • Browsing data: IP address, browser type, pages visited, time spent, and cookies.

Your personal data will be used for the following primary purposes: • To provide the financial advisory and social support services you request. • To create and manage your user account on our platform. • To contact you to follow up on inquiries, requests, or initiated procedures. • To evaluate your financial profile to offer personalized recommendations. Secondary purposes: • To send you information about new programs, workshops, and services that may be of interest. • To conduct internal statistical studies to improve our services. • To comply with legal obligations and requirements from competent authorities.

Dwarnicmx will not sell, rent, or share your personal data with third parties outside our organization, except in the following cases: • When required by competent authorities through judicial or administrative order. • With regulated financial institutions, exclusively when you expressly authorize a credit or financial product application. • With technology service providers who assist us in operating the website, who are contractually bound to maintain the confidentiality of your data.

You have the right to Access, Rectify, Cancel, or Oppose (ARCO rights) the processing of your personal data. To exercise these rights, you may send your request to privacidad@dwarnicmx.com including: • Full name and identification data. • Clear description of the right you wish to exercise. • Documents proving your identity or legal representation. We will respond to your request within a maximum of 20 business days in accordance with the LFPDPPP.

We implement administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, including: • SSL/TLS encryption for all data transmissions. • Storage on secure servers with restricted access. • Multi-factor authentication protocols for authorized personnel. • Periodic security audits conducted by independent firms.

We reserve the right to update this privacy policy at any time. Any modification will be published on this page with the date of the last update. We recommend that you periodically review this policy.

If you have questions or comments about this Privacy Policy, you may contact us at: Dwarnicmx S.A.P.I. de C.V. Av. Paseo de la Reforma 505, Floor 32 Col. Cuauhtémoc, C.P. 06500 Mexico City, Mexico Email: privacidad@dwarnicmx.com Phone: +52 (55) 4170-8523